Cancellation Policy

The Rejuvenate Therapy team endeavour to accommodate each client to provide the best service for all. We would love for you to attend your appointment so we can help you feel amazing, but we know sometimes that isn’t always possible. We are committed to providing all our clients with exceptional care, however when a client cancels without giving enough notice, they prevent another client from being seen.

Please note that failure to attend without notice will make the full fee of your treatment payable. Informed cancellation of your appointment less than 24 hours before will result in a fee of £20. Payment will be required to secure a rescheduled appointment and to cover the cost of your therapist’s time.

Contact will be made over the phone by one of our team to assist in making the appropriate payment and reschedule your treatment for another time.

Your appointment time is for you, it’s important to us that you make the most of that time!

Thank you for your understanding and continued support.

The Rejuvenate Therapy Team